billing policies

Hunt Smith Design bills all clients on a time-and-materials basis. We bill hourly, in 15-minute increments, for design, production, programming, writing, and other work. Work is billed monthly (date ranges may vary depending on the last business day of a given month). Reimbursable expenses, such as postage, deliveries, stock image purchases, some printing, etc., are billed separately, often well after they are incurred because of delays receiving invoices from our vendors. It's not uncommon for clients to receive two separate invoices for a similar time period: one for out-of-pocket expenses and the other for hours worked. Invoices for reimbursable expenses have a 10% purchasing fee added.

Payment is due upon invoice receipt. A $50 late fee will be added to all invoices not paid within 30 days. Once a job is approved and paid for, the client owns all design work created for the final version of the project, and may request delivery of design files. Hunt Smith Design will bill for the time involved in collecting and preparing any requested files, and will retain the right to display any work for self-promotional purposes. Clients are responsible for proofreading.